Returns & Exchanges

At Osirisshoes, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, we offer a 30-day return policy for items in their original, unworn condition with all tags attached.

1

Initiate Your Return

Log into our online returns portal with your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack the footwear in its original shoe box and place it inside a shipping carton to ensure the product remains protected during transit.

3

Ship Your Package

Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing